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FAQ's

  • How to place my Order?
    Please check the how to order tab in our homepage.
  • What are the payment options?
    Payment is prepaid only and accepted only using UPI.
  • What is your return/exchange policy?
    We do not offer return/exchange currently on our products. However, if you receive any defective product please share an uncut unboxing video and we will get back to you. We will offer refund or option to choose something else in case there is a defect while packaging.
  • When do I get my order?
    Since some products are on pre-order we would need a maximum of 15 days to ship your order. Post that you can track your delivery real time on the courier site
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number via email/phone no. You can use this tracking number to monitor the status of your shipment.
  • What to do if I receive a damaged product ?
    If your order arrives damaged, please accept our apologies for any inconvenience caused. Your satisfaction is important to us. Please shoot an uncut unboxing video as you receive the product so that this documentation will assist us in processing your claim with the shipping carrier.
  • Can I cancel my order?
    If your order has already been processed or shipped, it may not be possible to cancel it. Please contact our customer service as soon as possible for assistance.
  • How can I contact customer service?
    You can reach our customer service team via email, phone, or live chat. Visit our Contact Us page for details on how to get in touch with us.
  • Do you offer gift wrapping or special packaging?
    Yes, we offer gift wrapping and special packaging options for certain products. During checkout, you can select these options and add a personalized message if desired.
  • What are the shipping charges for my order?
    There is a flat shipping charge within Karnataka - ₹60 Rest of India - ₹100
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